Responsible Gambling Commitment
baji believes entertainment should always stay within healthy limits. Sports and casino betting should be a source of fun — not a burden. Our platform offers multiple tools and support to help you stay in control.
Our Commitment
As a responsible betting platform, baji places the wellbeing and safety of every user as its highest priority. Online betting and casino games are a form of entertainment — they should never be considered a permanent source of income or a solution to financial problems.
We understand that gambling can become a problem for some people. That is why we give every member the opportunity to review their gambling habits and, when needed, provide tools to set limits. You can read our Terms and Conditions for full details on how we manage our responsible gaming policy.
Set a budget before each session and make a firm decision not to exceed it. Keep a clear head even during a winning streak, and chasing losses after a loss is not a wise move. Playing at baji should always be conscious and planned.
- Age is verified when opening an account — those under 21 cannot register.
- Options to set deposit limits, loss limits, and session limits are available.
- You can activate a temporary break or permanent self-exclusion.
- Support is available in Bengali and English via 24/7 live chat and email.
- Our support team guides players with problems toward professional advice.
- Your personal information is kept secure — see our Privacy Policy.
Tools to Keep Yourself in Control
These tools can be activated after logging into your baji account. Limits can be reduced at any time, but a waiting period applies when increasing them.
Deposit Limit
Set the maximum amount you can deposit on a daily, weekly, or monthly basis in advance. Once the limit is reached, new deposits will be automatically blocked.
Loss Limit
Set how much you are willing to lose within a given period. Once this limit is reached, no further bets can be placed for that period.
Session Time Limit
Set a time limit for how long you play in one sitting. Once the time is up, the system will automatically alert you and log you out if needed.
Temporary break
If you want to stop playing for a while, temporarily suspend your account for anywhere between 24 hours and 30 days. Your account will be reactivated once the break period ends.
Reality Check
Pop-up messages at set intervals will remind you how long you have been playing and how much you have spent — helping you make informed decisions.
Permanent Self-Exclusion
If you feel that stopping altogether is the right step, choose permanent self-exclusion. Once activated, it will not be possible to reopen the account.
Self-Exclusion Request
Fill in the details below and submit. Our support team will get in touch within 24 hours and assist you in completing the self-exclusion process.
Warning Signs to Watch For
If you notice any of the following signs in yourself, it is a signal to stop and seek help.
Exceeding Your Budget
You are spending more than your set limit but cannot stop — each time you tell yourself it is "just one more" bet.
Chasing Losses
After a loss, you are placing bigger bets in a desperate attempt to win the money back — and it is becoming difficult to break this cycle.
Keeping It Secret
You are hiding your betting activity from family or close ones, or lying about it.
Emotional Instability
You feel restless when not playing, extremely low after a loss, or unable to focus on daily tasks when you are not betting.
Growing Financial Pressure
You are struggling to cover daily expenses, repay debts, or meet your family's needs, yet continue betting.
Losing Track of Time
Hours pass without you realising it. Betting feels more important than family, work, or studies.
Where to Get Help
Acknowledging the problem is the first step toward a solution. You are not alone — the baji support team, your family, and professional counsellors are all here for you.
baji Live Chat Support
Live chat support is available in Bengali and English 24 hours a day, 7 days a week. Log into your account and start a chat directly.
Email Support
Write to baji's support email — the team will respond as soon as possible and help you through the self-exclusion process if needed.
Family and Close Ones
Open up to a trusted family member or friend. Their support can often be just as effective as professional help.
Professional Counselling
Seek advice from a mental health specialist or addiction expert. This service is available at various government and private hospitals in Bangladesh.
Support Groups
Join a support group to break free from addiction. Talking with people who share the same experience gives you mental strength.
Information and Awareness
Read our Frequently Asked Questions (FAQ) — detailed answers on responsible gaming, setting limits, and how to get help are available there.
Tips for Healthy Play
Playing at baji can be enjoyable, but following a few simple rules keeps it safe at all times. Follow the tips below and make playing a healthy habit.
- Set a fixed budget before you play — only spend money you can afford to lose.
- Avoid betting when you are tired, emotionally upset, or after drinking alcohol.
- Do not treat betting as a way to earn money — it is entertainment, not a guaranteed path to profit.
- After a loss, take a break rather than placing bigger bets to try to win it back.
- Take regular breaks, spend time with family, and focus on other hobbies.
- If you feel you are losing control, contact baji live chat immediately.
Ask Yourself
From time to time, assess your own gambling habits. Consider the following questions:
- How much time and money did I spend on betting last week?
- Is betting taking the place of time I would spend with family or at work?
- Do I feel uncomfortable when I cannot play?
- After a loss, do I desperately place more bets?
- Have people close to me expressed concern about my betting?
If most of your answers are "yes", contact baji support right away.
Protection of Minors
Registration by anyone under the age of 21 is strictly prohibited at baji. Age verification measures are active, and identity documents may be requested to verify suspicious accounts.
Age Verification
Proof of age documents are requested during registration and at the verification stage. This ensures that only individuals of the correct age are able to play.
Device Safety
If you are logged into baji on a shared family device, always log out. Use a strong password to prevent children from accessing your account.
Preventing Misuse
If you suspect a minor is using your account, notify baji support immediately.
Frequently Asked Questions
Find answers to common questions about responsible gambling here.