FAQ
Answers to all questions about deposits, withdrawals and casino on baji
All the questions that come up most when using baji — from depositing and withdrawing money to playing live casino, cricket betting and responsible gaming rules — are answered in detail on this one page. Every answer is based directly on baji's own service information.
What you will find on this page
Responsible Gaming
baji always prioritises responsible and moderate play. The questions below cover various aspects of responsible gaming — from cooling-off periods to signs of problem gambling. You can also visit the responsible gaming policy page for more details.
A cooling-off period is a way to take a break from betting or gaming for a set amount of time. On baji, simply contact the support team via live chat or email and they will set up a cooling-off period on your account. You can choose the duration yourself — from a few days to a few weeks. During this time, login and deposit access will be disabled. 21+
Yes, the two are separate. A cooling-off period is a temporary break — the account becomes active again after the set time. Self-exclusion is long-term — the account is fully closed, usually for six months or more, and cannot be reopened during that time. If you feel you have a problem, self-exclusion is the more effective step. baji's support team can help you set it up.
baji's responsible gaming page has guidance on dealing with problem gambling. Beyond that, talking to a family member or someone you trust, and seeking advice from a mental health professional, can help. baji's 24/7 live chat support can also assist you in taking the necessary steps.
Yes. If you want to keep your budget under control, you can contact baji support and request a daily, weekly or monthly deposit limit. Once the limit is set, you will only be able to deposit within that amount. Increasing the limit takes some time to take effect, but decreasing it applies immediately.
There are some signs to watch for: depositing repeatedly beyond your budget; placing larger bets to recover losses; being unable to stop playing; neglecting family or work; gambling on borrowed money. If any of these signs appear, it is important to take a break and seek help. baji always supports responsible gaming. 21+
How to Withdraw
The withdrawal process on baji is straightforward, but there are some conditions and timeframes you should know. The most important withdrawal questions are answered below.
The minimum withdrawal amount on baji is ৳800. Withdrawal requests below this amount will not be accepted. Make sure your account has at least ৳800 at the time of withdrawal. The same minimum applies across all methods — bKash, Nagad, Rocket and bank transfer.
Yes, you can submit a withdrawal request on baji at any time — day or night, weekday or holiday. Funds generally arrive within 10 to 45 minutes. However, bank transfers may be slightly delayed due to the bank's own operating hours. Mobile wallets like bKash and Nagad process quickly even at night.
Withdrawals from baji to bKash are generally completed within 10 to 45 minutes. Processing begins once the request is verified. It may take a little longer during busy periods, but funds usually arrive within this timeframe. The same timeframe applies to Nagad and Rocket as well.
Yes. For security reasons, withdrawals on baji must always go to a wallet or bank account registered in the player's own name. There is no option to send funds directly to another person's mobile number or bank account. This is done to protect your money. Make sure the number you use for withdrawal matches the one used for deposit.
A pending status means the request is being processed. It is usually resolved within 45 minutes. If more time has passed, contact baji's 24/7 live chat with your transaction ID. If bonus wagering requirements have not been met or account verification is pending, the withdrawal may be on hold — support will clarify everything.
BPL and International Matches
Cricket fans in Bangladesh can bet on BPL, the T20 World Cup and other international matches on baji. More detailed information is available on the cricket betting guide page.
An accumulator (multi-bet) means combining multiple selections into a single bet. On baji, you can add different BPL matches or international matches together. You only get a return if all selections are correct. Example: three selections at decimal odds 1.60 × 1.80 × 1.90 = 5.47 (approximate), so a ৳100 bet returns ৳547 — but if any one selection loses, the full ৳100 is lost.
Decimal odds are straightforward: multiply the number shown by your bet amount to get the total return. Example: Team A odds 1.65, Team B odds 2.30. If you back Team B with ৳1,000 and Team B wins, you get back ৳2,300 (৳1,300 profit); if Team A wins, you lose ৳1,000. Note that these are examples only — baji does not guarantee any specific return.
Yes, in-play (live) betting is available on baji. Odds update continuously as the match progresses — with each wicket, change in run rate or end of an over. This gives you the chance to make quick decisions. However, live odds change faster than pre-match odds, so it is important to bet carefully.
Yes. Alongside BPL, baji offers betting markets on the T20 World Cup, IPL, ICC tournaments and Bangladesh Tigers international matches. You can bet on a range of markets — from match winner to toss result and top run scorer.
Questions about deposits
Depositing money on baji is easy and can be done through several familiar methods. Below are straightforward answers to the most common deposit-related questions. The deposit option is available after you log in to baji.
baji does not charge any separate fee for processing deposits. However, your mobile wallet or bank may apply its own transaction charges — according to that provider's own policy. No extra charge is added on baji's side. You can find full details by reading the terms and conditions.
You can deposit on baji through four methods:
bKash, Nagad, Rocket and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank). The minimum deposit amount for all methods is ৳500. Deposit via cryptocurrency or international card is not available.
Log in to baji, go to the deposit section and select bKash. Send money to the designated bKash number and enter the reference number or transaction ID correctly. The minimum deposit is ৳500. The deposit is usually credited to your account within a few minutes. If there is an issue, contact live chat with your transaction ID.
Yes, the Nagad deposit process is essentially the same — select the Nagad option on the baji deposit page, send money to the designated number and enter the correct reference. The minimum amount is ৳500. Make sure your Nagad wallet has sufficient balance and that your transaction limit is not exceeded.
In most cases, deposits are credited within a few minutes. If your balance has not updated after 15–20 minutes, contact baji live chat and provide your transaction ID, amount and time. Whether the reference number was entered incorrectly or processing is slightly delayed, the support team will resolve it quickly.
Live dealer games
baji's live casino section offers the chance to play in real time with real dealers from several well-known studios including Evolution, Pragmatic Play Live, and Ezugi. You'll find many games here, from roulette and baccarat to Teen Patti and more.
In a live dealer game, a real dealer runs the game via a live video stream from a studio. On the baji platform you can see real cards, a roulette wheel or dice and place bets on screen. Results are announced instantly. It gives you the feel of a real casino from home — different from a computer-generated game.
In roulette, a small ball is dropped onto a spinning wheel. You can bet on a number, colour (red/black), odd/even or groups of numbers. baji's live casino offers European and other variants. Betting on a single number gives a lower chance of winning but a higher payout; betting on red/black gives a higher chance of winning but a lower payout.
Yes. Teen Patti is a popular South Asian card game played with three cards — the goal is to form the best hand. Andar Bahar is a simple card game where you guess whether the joker card will land on the "Andar" (left) or "Bahar" (right) pile. baji's live casino has JILI's Teen Patti Joker and Teen Patti 20-20.
Yes, baji's live casino works fully on mobile. You can play on both Android and iOS devices via the browser or the baji app (available through official channels). A stable internet connection — Wi-Fi or 4G — gives the best experience for live streaming.
Baccarat is actually quite simple. You only need to bet on one of three options: "Player", "Banker" or "Tie". The hand whose total points are closest to 9 wins. baji's live casino has baccarat tables from Evolution and other studios. The Banker bet has a slightly higher chance of winning, which is why many new players start there.
Have more questions?
If you don't find your answer in this FAQ, baji's support team is available around the clock. Help is available in both Bengali and English.
Live chat
24/7 instant support. Open the chat window on any page of the site and type your message.
Email support
For detailed issues, write to us by email: [email protected]